INSTALLATION PROCESS
TLDR: you give us a flat yard and we will give you a pool in one day.
1. WHO DOES EACH STEP
CUSTOMER RESPONSIBILITES
Here’s what you’ll handle to get pool-ready:
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Pick your spot: Use our "Perfect Location Checklist" for guidance.
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Prep the ground: We have a preferred landscaper we suggest, or you can hire another landscaper or do the work yourself by following our Leveling Requirements.
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Check your electrical: Ensure your spot meets our Electrical Requirements.
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Double-check readiness: If our preferred landscaper does the yard prep, no action is needed. If someone else does the prep, we will send a rep out to ensure the yard is ready for the big day!
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Save the date: Book your installation and get your swimsuits ready!
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Consider upgrades: Read our Safety Commitment page to learn about safety upgrades, especially if young kids will be using the pool. :)​​​​​​​
DELPHINA
RESPONSIBILITES
What the Delphina team handles:
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We make it fun and stress-free: If you have any questions or need help at any point, we’ve got you covered!
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Yard Review: If you do not use our preferred landscaper to prep the space, we will schedule a rep to come by to review your yard after it's prepped - just to make sure it's ready to go and catch any potential issues before they arise.
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Build and fill: We deliver and unpack everything, lay a soft foam base, assemble the pool, and start the water flow!
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Pool School: After filling, we’ll return to guide you through maintenance and operation for years of worry-free enjoyment.​​​​​​​​​​
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Safety Consultation: Delphina was founded by a mom to two youngins. If you have young kids, we'd love to be an educational resource for you about the many available layers of safety.​
2. CHOOSE YOUR POOL LOCATION
Congratulations - you're about to create a beautiful space for years of enjoyment! The first step is choosing the ideal spot in your yard. Use our checklist below to ensure the location meets our six requirements. Need help? We're just a text away at 512.710.1512.​
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The perfect location:
IS PROPERTY COMPLIANT
It’s important to ensure your pool’s location doesn’t interfere with public utility easements or property lines. Double-check your survey to confirm compliance with the required codes (IRC-LA R109.1.7). By doing this, you’ll ensure your installation is up to code and free from any potential issues.​
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CAN BE LEVELED TO THESE DIMENSIONS
Now is the time to dream up your ideal pool design and consider what furniture add-ons (if any) you'll incorporate into your space. Depending on your desired add-ons, the area you choose should meet the dimensions below and be able to be leveled. The area for the pool needs to meet these Leveling Guidelines, however, the areas for the furniture can be a base of anything - turf, grass, rocks, etc! Please note: you’ll need at least 2' of clearance on one long side (front or back) to access the pump cabinet. The side with the cabinet cannot be placed directly against a fence or wall or you won't be able to service your filter pump.​​
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​MEETS OVERHEAD CABLE CLEARANCE REQUIREMENTS
Ensuring your pool is safely positioned away from overhead power and communication lines is crucial for both safety and compliance with local and national regulations. According to the National Electrical Code (NEC) 680.9 and Austin Energy Design Criteria Fig. 1.10.7A, specific clearance distances must be maintained between pools and overhead power lines to prevent electrical hazards. If you need help identifying your cables, consult a licensed electrician. They can assess your property's layout and identify the types of cables present, ensuring all safety measures are met.
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CAN MEET OUR ELECTRICAL REQUIREMENTS
If your spot already meets Electrical Requirements, that's awesome! If not, an electrician can do this work for you. In summary, we want to ensure that you do not need to use an extension cord for any pool equipment and that your outlets are properly GFCI-protected. We have Austin electrician suggestions at the bottom of our Electrical Requirements page.
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HAS ACCESS TO WATER & HOSE
Please make sure you have a hose that is long enough to reach the pool area.
CAN MEET OUR BARRIER/FENCING REQUIREMENTS
Barrier requirements are set by the International and National Pool associations to ensure that your pool is safe for children. Please make sure you can make any necessary adjustments to your yard, fencing, doors, and windows to meet these requirements.
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3. LEVEL YOUR SPACE
WHO SHOULD LEVEL MY GROUND?
Properly leveling your ground is the most important part of the Delphina installation process. A leveled ground with a hard-compacted base ensures a sturdy, beautiful, and long-lasting pool. You can use our preferred landscaper, hire another landscaper, or do the work yourself.
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Verde Turf & Outdoors: To make the process easy for you, we’ve partnered with Verde Turf & Outdoors, our trusted landscaper in Austin. Verde’s team is skilled and experienced with the Delphina standards and installation process. They pay great attention to detail, have successfully prepped many yards, offer fair pricing, and ensure everything is done right. For an on-site quote, reach out to them at 512-750-2150..
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Another Landscaper or Doing It Yourself: If you decide to use a different landscaper or handle the work yourself, that’s totally fine. Just be sure to follow our detailed Leveling Requirements. Please note that if you go this route, we charge a $300 surcharge per visit for a trained representative from Verde Turf & Outdoors to check the work and confirm it meets the standards and is ready for installation. We promise this is worth every penny to ensure you have a leveled spot that's ready for years of enjoyment!​
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VERDE TURF & OUTDOORS
Website: Verde Turf Call/Text: 512-750-2150​
OTHER SUGGESTED LANDSCAPERS
HOW SHOULD I LEVEL MY GROUND?
There are 3 common ways to level a yard for a Delphina Pool. Landscapers can suggest and quote a few options (see images below). If you're doing the work yourself or hiring a landscaper other than Verde Turf & Outdoors, please follow our Leveling Requirements.
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OPTION 1: Light slope. Dig out land, level it, and add a light layer of hard-compacted decomposed granite (DG).
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OPTION 2: Medium slope. Use steel or stone to create a leveled retaining wall and fill it with compacted DG.
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OPTION 3: Any slope. Pour a leveled concrete slab.​
Scroll through each option below to see images of leveled yards.
OPTION 1: Level ground and add light layer of compacted DG.
OPTION 2: Build a leveled box and fill with compacted DG.
OPTION 3: Build concrete slab.
4. CONFIRM OR UPDATE YOUR ELECTRICAL
We created a detailed page on Electrical Requirements that must be implemented before installing a pool. These requirements ensure that:
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1. You don't need to use extension cords.
2. Your outlets are GFCI-protected and meet the best practices set by licensed electricians.
5. CONFIRM YOUR SPACE IS READY
If Verde Turf & Outdoors preps your yard, they will do this for you, and no additional action is needed! You can skip to Step 6.
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If another landscaper or you prep the yard, just let us know when you're done, and we will schedule a representative to review the site for a $300 per-visit fee. This ensures your yard is properly prepped for a durable, beautiful pool. We’ve seen many issues over the years—uneven ground, weak materials, poor compaction, and more—so we’re confident that this fee is a small investment for a flawless installation.
6. BOOK INSTALL DAY & POOL SCHOOL
The big day is almost here! We’ll schedule your installation once we’ve confirmed your space is ready. The installation process takes about 4 hours, and you don't need to be home during that time. However, you'll need to be available in the evening to turn off the water fill-up, which takes between 4 to 10 hours, depending on your water pressure.
Once the pool is filled, a member of our team will return for a 30-minute "Pool School" session. During this time, they will teach you how to use, maintain, and enjoy your new pool.